Terms & Conditions

Terms and Conditions for Site and Service

Effective Date: June 26, 2025

Welcome to Crossroads ELD. By accessing, installing, or using our electronic logging devices, mobile applications, or any services provided through our platform, you agree to the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By using Crossroads ELD products and services (“Services”), you acknowledge that you’ve read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use our Services.

2. Eligibility

Our Services are available only to individuals and businesses that can form legally binding contracts. You represent and warrant that you are at least 18 years old and have the authority to bind the company or organization you represent.

3. Use of Services

You agree to use the Services only for lawful purposes and in compliance with all applicable laws and regulations, including FMCSA rules. You are solely responsible for:

  • Installing the ELD device correctly

  • Maintaining accurate records

  • Ensuring your drivers use the system following DOT regulations

4. Account and Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately of any unauthorized use.

5. Data Collection and Usage

By using Crossroads ELD, you consent to collecting and using location, vehicle, and driver data. This data may be used for compliance, support, analytics, and product improvement purposes. For more, refer to our [Privacy Policy].

6. Payment and Subscription

Some features of our Services may require payment. You agree to:

  • Pay all fees associated with your subscription
  • Maintain current and accurate billing information.
  • Understand that missed or failed payments may result in service suspension or cancellation.

7. Software Updates

We may periodically update our software or firmware. These updates may occur automatically and without notice. You agree to accept such updates to continue using the Services.

8. Limitations of Liability

Crossroads ELD is not liable for:

  • User error, misreporting, or misuse of the device

  • Compliance failures caused by incorrect installation or operation

  • Downtime, connectivity issues, or data loss beyond our control

Our total liability for any claim will not exceed the amount you paid for the Services in the past 12 months.

9. Termination

We reserve the right to suspend or terminate your access to the Services at our sole discretion, with or without cause or notice, especially if you violate these Terms.

10. Governing Law

These Terms are governed by and interpreted under the laws of the State of Delaware, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Delaware.

11. Changes to Terms

We may update these Terms from time to time. We will notify you via email or within the app if we make significant changes. Continued use of our Services after changes means you accept the new Terms.

12. Contact Information

If you have questions about these Terms, please contact us at:

16192 Coastal Highway, Lewes, Delaware 19958, County of Sussex

 

Phone: (302) 491-0494